<ul>
<li>Do not panic! We are here to help you resolve the issue.</li>
<li><ins>Do not reject</ins> the shipment. Why not?</li>
<ul>
<li>Most damages are limited to a portion of the order and can be replaced quickly. Rejecting the shipment, can further damage the other parts and delay the solution.</li>
<li>There will be a transit time until the rejected shipment arrives at the origin and that can delay the investigation and therefore solution. </li>
</ul>
<li>Note the damage in the receiving ticket </li>
<li>Take pictures</li>
<li><a href="https://www.doornmore.com/help/claim.html" target="_blank">File a claim </a></li>
<li><a href="https://www.doornmore.com/shipping" target="_blank">Learn more here</a>&nbsp;</li>
</ul>

Do not panic! We are here to help you resolve the issue.
Do not reject the shipment. Why not?
Most damages are limited to a portion of the order and can be replaced quickly. Rejecting the shipment, can further damage the other parts and delay the solution.
There will be a transit time until the rejected shipment arrives at the origin and that can delay the investigation and therefore solution. 
Note the damage in the receiving ticket

Take pictures
File a claim 
Learn more here 

What to do if the shipment arrived damaged?

What is the lead time for prehung french doors?


What to do if there is some Missing or shortage on my shipment?

Shipping Cost/Estimate